Kliniqa
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Online doctor in Portugal

Medical consultation by video call, without queues or travel

Clinical assessment, electronic prescriptions and legally valid certificates — in Portuguese, English or Spanish. No travel required.

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ERS registration E182294 · Vila Nova de Gaia, Portugal

How the consultation works

Book online, join the video call at your appointed time, and receive digital documents when indicated.

Clinical assessment by video call
Prescriptions and certificates with legal validity
Secure payment by card or MB Way
Book consultation

No app install — join via the link sent by email.

How it works

From booking to consultation, in four steps

Book, pay securely, and join by video call — no travel needed.

01

Choose consultation

Select the clinical area and an available time slot.

02

Secure payment

Card or MB Way, with immediate email confirmation.

03

Video call

Join via the link 15 minutes early. No app to install.

04

Digital documents

Prescription, certificate or report sent after the visit when indicated.

Urgent consultation

A doctor now
online or at your home

Urgent care online or at your home (within 20 km of V. N. Gaia), for adults and children.

8am–10pm Lisbon time, every day — join within 10 min
Immediate care: not booked for a later slot
10pm–8am: available with a 40% nocturnity surcharge
Immediate digital prescription if needed
High Fever
Above 39°C
Acute Symptoms
Flu, tonsillitis, otitis
Allergies
Unexpected reactions
Urgent Renewal
Chronic medication
Intense Pain
Head, throat, ear
Medical Doubt
Quick assessment

How we can help

What do you need today?

Choose the reason for your visit. The full catalogue is further down if you prefer.

FAQ

Frequently asked questions

Can I see an online doctor in Portugal without a family doctor or SNS user number?+

Yes. Kliniqa does not require a family doctor, SNS user number, or prior registration. Anyone in Portugal can book a consultation in Portuguese, English, or Spanish.

How much does an online medical consultation cost at Kliniqa?+

Prescription renewal and lab test requests €19, general consultation —, medical leave (CIT) —, urgent consultation —, urgent paediatrics —. Pay by card or MB Way, no app installation required.

Are prescriptions and medical certificates issued online legally valid in Portugal?+

Yes. Kliniqa's electronic prescriptions and certificates are issued by doctors registered with the Ordem dos Médicos and have full legal validity — accepted at any pharmacy and by official bodies (IMT, Social Security).

Can Kliniqa issue medical sick leave (CIT) online?+

Yes. A Kliniqa doctor issues the Temporary Incapacity Certificate (CIT) online for €45 and submits it directly to Social Security, with legal validity for your employer and for sickness benefit.

Are Kliniqa's doctors certified and is the platform regulated?+

Yes. All doctors are certified by the Ordem dos Médicos and Kliniqa is regulated by the Health Regulatory Authority (ERS, registration E182294).

Does Kliniqa offer consultations in English and Spanish?+

Yes. Consultations are available in Portuguese, English, and Spanish, 8am–10pm Lisbon time — ideal for expats, immigrants, and tourists anywhere in Portugal, including Madeira and the Azores.

How does an online consultation at Kliniqa work?+

Choose the consultation type and pay by card or MB Way. For scheduled visits, pick a time slot and join at that time. Urgent care is immediate: join the video call within 10 minutes of payment (8am–10pm; 10pm–8am carries a 40% nocturnity surcharge). No app needed. Afterwards, the doctor emails you the prescription, certificate, or lab request, all legally valid.

Ready to book your consultation?

Platform registered with ERS. Consultations in Portuguese, English and Spanish.

Book Appointment